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常见问题

将旧设备中的邮箱大师数据转移至新设备的指引

<div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><b style="font-size: 28px;">一、准备工作</b></div><div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><article style="line-height: 1.75;"><p yne-bulb-block="paragraph">1、先在原先<img src="http://nos.netease.com/help/f87e2e9b2e0e2ea55c9e5f76dff87238.jpg" placeholderselector="._img_placeholder[data-img-placeholder-id="jtyi8lk106c"]" style="max-width: unset; width: 524px; height: 244px;" orgwidth="524" orgheight="244" data-image="1" class="ntes-resize-image" /> 设备上的邮箱大师找到对应邮箱数据。可以在设置—系统设置中，打开数据存储文件夹，将需要迁移的邮箱对应的数据文件夹进行备份后，发送至新的电脑中。</p><p yne-bulb-block="paragraph"><img src="http://nos.netease.com/help/b7cd284ab807018a958f1cb58390f894.jpg" placeholderselector="._img_placeholder[data-img-placeholder-id="pdlr3yy64cp"]" style="max-width: unset; width: 730px; height: 377px; border: none;" orgwidth="730" orgheight="377" data-image="1" class="ntes-resize-image" /> </p><article style="line-height: 1.75;"><p yne-bulb-block="paragraph">2、迁移的目标设备的邮箱大师中<span style="color: rgb(243, 50, 50);">没有</span>登录要迁移的邮箱</p><p yne-bulb-block="paragraph">3、导入前注意<span style="color: rgb(243, 50, 50);">做好备份</span>，防止导入过程中异常损坏原始数据</p><p yne-bulb-block="paragraph"><b style="font-size: 28px;">二、迁移指引</b></p><p yne-bulb-block="paragraph">1、首次添加账号打开时选择导入数据</p><p yne-bulb-block="paragraph"><img src="http://nos.netease.com/help/4d632e3edc0c61d99212de488165acba.jpg" placeholderselector="._img_placeholder[data-img-placeholder-id="g8maf7t05o8"]" style="max-width: unset; width: 346px; height: 449px;" orgwidth="346" orgheight="449" data-image="1" class="ntes-resize-image" /> </p></article></article></div><div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><article style="line-height: 1.75;"><p yne-bulb-block="paragraph">2、非首次添加账号可再设置页选择导入邮箱数据（<b style="color: rgb(243, 50, 50);">注意：迁移的目标设备中不要登录准备迁移的邮箱</b>）</p><p yne-bulb-block="paragraph"><img src="http://nos.netease.com/help/c7dd28bdb872601152def812f5d26814.jpg" placeholderselector="._img_placeholder[data-img-placeholder-id="7w01txt7roo"]" style="max-width: unset; width: 785px; height: 741px;" orgwidth="1024" orgheight="967" data-image="1" class="ntes-resize-image" /> 3、点击之后打开文件夹选择对话框</p><p yne-bulb-block="paragraph"><img src="http://nos.netease.com/help/4a5df48a317c7acf3c7f9e570314cf05.jpg" placeholderselector="._img_placeholder[data-img-placeholder-id="1mahoodnutm"]" style="max-width: unset; width: 529px; height: 245px; border: none;" orgwidth="529" orgheight="245" data-image="1" class="ntes-resize-image" /></p><p yne-bulb-block="paragraph">4、点击浏览选择要迁移的数据目录，可选择指定账号文件夹，也可选择所有账号文件夹 </p></article></div><div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><img src="http://nos.netease.com/help/0fe9668ba2ee2237500b7be314492bc2.jpg" placeholderselector="._img_placeholder[data-img-placeholder-id="uvh9adr3emn"]" style="max-width: unset; width: 643px; height: 513px; border: none;" orgwidth="643" orgheight="513" data-image="1" class="ntes-resize-image" /> <span style="font-weight: 700; white-space: normal; font-size: 16px;"></span></div><div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><article style="line-height: 1.75;"><p yne-bulb-block="paragraph">5、选之后点击确定即可执行迁移操作</p></article></div><div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><img src="http://nos.netease.com/help/f87e2e9b2e0e2ea55c9e5f76dff87238.jpg" placeholderselector="._img_placeholder[data-img-placeholder-id="ly5y0h2n49"]" style="max-width: unset; width: 524px; height: 244px;" orgwidth="524" orgheight="244" data-image="1" class="ntes-resize-image" /> <span style="font-weight: 700; white-space: normal; font-size: 16px;"></span></div><div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><article style="line-height: 1.75;"><p yne-bulb-block="paragraph">6、导入完成后会提示导入成功的数量，判断下数量是否正确，注意：如果数据量过大，导入完成后需要等待一段时间才可将所有邮件加载成功</p><p yne-bulb-block="paragraph"><img src="http://nos.netease.com/help/9d2fa67f8c3bf241234a04298bc493e7.jpg" placeholderselector="._img_placeholder[data-img-placeholder-id="pi7ikwds9c9"]" style="max-width: unset; width: 449px; height: 241px; border: none;" orgwidth="449" orgheight="241" data-image="1" class="ntes-resize-image" /> </p></article></div><div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><span style="font-size: 16px; font-weight: 700; white-space-collapse: collapse;">邮箱大师最新版本建议在官网：</span><a href="http://mail.163.com/dashi" _src="http://mail.163.com/dashi" style="font-size: 16px; font-weight: 700; white-space-collapse: collapse;" target="_blank">http://mail.163.com/dashi</a><span style="font-size: 16px; font-weight: 700; white-space-collapse: collapse;">  下载。</span></div><div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><span style="font-size: 16px; font-weight: 700; white-space-collapse: collapse;"><br /></span></div><div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><span style="font-size: 14px;"><span style="color: rgb(243, 50, 50); font-weight: bold;">注1：</span><span style="font-weight: bold;">如果提示没有可导入的邮件，说明邮箱大师上可能已经登录了需要导入的邮箱，所以无法导入，例如想把旧邮箱大师里的test111@163.com导入新的邮箱大师，则需要在新的邮箱大师中登录一个其他任意邮箱才可以，非test111@163.com该邮箱。</span></span></div><div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><span style="font-size: 14px;"><span style="font-size: 14px; color: rgb(243, 50, 50); font-weight: bold;">注2：</span><span style="font-size: 14px; font-weight: bold;">遇到上述注1情况时，您需要在大师设置中删除已添加成功的邮箱，并选择不保留本地数据，然后登录其他邮箱，重新进行导入操作。</span></span></div><div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><span style="font-weight: bold; font-size: 14px;">由于刚才只登录了邮箱大师，邮箱大师里还没有本地邮件，邮箱大师选择不保留本地数据时，服务器数据依然存在。
</span></div><div yne-bulb-block="paragraph" style="white-space: pre-wrap; line-height: 1.75;"><span style="font-size: 14px;"><span style="font-size: 14px; font-weight: bold; color: rgb(243, 50, 50);">注3：</span><span style="font-size: 14px; font-weight: bold;">如果您是第一次打开邮箱大师，登录界面则可能直接有导入数据按钮，您可以不登录任何邮箱直接导入旧的大师数据即可。</span></span></div>

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