网易其他产品（非游戏类）客服联系指引

<div style="margin:0;"><br /></div><div style="margin:0;"><table class="ntes_editor_table" id="ntes_editor_table_10010" style="border-collapse: collapse; color: inherit; table-layout: auto; font-size: inherit; border: 1px solid rgb(167, 167, 166); overflow: hidden; width: 727px;"><tbody><tr style="border: 1px solid rgb(167, 167, 166);"><td class="" style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 157px;"><span style="font-size: 16px;">网易企业邮箱 <br /></span></td><td class="" style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 616px;"><div><span style="font-size: 16px;">1、网易免费企业邮箱客服反馈入口：</span><a href="https://qiye.163.com/ymfeedback/" style="font-size: 16px;" target="_blank">https://qiye.163.com/ymfeedback/</a></div><div><span style="font-size: 16px;">2、网易收费企业邮箱客服联系方式：</span></div><div><span style="font-size: 16px;">①服务热线：95-163-188</span></div><div><span style="font-size: 16px;">②咨询邮箱：kf@office.163.com</span></div><div><span style="font-size: 16px;">③ 进入官网：</span><a href="https://qiye.163.com/" style="font-size: 16px;" target="_blank">https://qiye.163.com/ </a><span style="font-size: 16px;">， 点击页面下方【客服会话】按钮。</span></div></td></tr><tr style="border: 1px solid rgb(167, 167, 166);"><td class="" style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 157px;"><span style="font-size: 16px;">网易新闻<br /></span></td><td class="" style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 616px;"><span style="font-size: 16px;">网易新闻类问题，建议您发邮件至jubao@vip.163.com进行反馈<br /></span></td></tr><tr style="border: 1px solid rgb(167, 167, 166);"><td class="" style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 157px;"><span style="font-size: 16px;">有道云笔记<br /></span></td><td class="" style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 616px;"><span style="font-size: 16px;">有道云笔记问题，请进入官网</span><a href="https://note.youdao.com/" style="font-size: 16px;" target="_blank">https://note.youdao.com/</a><span style="font-size: 16px;">，点击下方“联系我们”按钮咨询人工客服。人工客服工作时间：周一到周五（9：00-18：00），非工作时间建议您先留言。<br /></span></td></tr><tr style="border: 1px solid rgb(167, 167, 166);"><td style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 157px;"><span style="font-size: 16px;">有道翻译<br /></span></td><td style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 616px;"><span style="font-size: 16px;">有道翻译问题，请进入官网：</span><a href="https://fanyi.youdao.com/index.html#/" style="font-size: 16px;" target="_blank">https://fanyi.youdao.com/index.html#/</a><span style="font-size: 16px;">，点击右侧“意见反馈”，根据页面提示提交反馈。<br /></span></td></tr><tr style="border: 1px solid rgb(167, 167, 166);"><td style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 157px;"><span style="font-size: 16px;">网易云课堂<br /></span></td><td style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 616px;"><span style="font-size: 16px;">网易云课堂问题在线客服联系方式：请进入官网：</span><a href="https://study.163.com/" style="font-size: 16px;" target="_blank">https://study.163.com/</a><span style="font-size: 16px;">，点击右侧“在线客服”。<br /></span></td></tr><tr style="border: 1px solid rgb(167, 167, 166);"><td style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 157px;"><span style="font-size: 16px;">中国大学MOOC（慕课）<br /></span></td><td style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 616px;"><span style="font-size: 16px;">中国大学MOOC（慕课）客服联系方式可参考：</span><a href="https://www.icourse163.org/about/contactus.htm#/contactus?type=2" style="font-size: 16px;" target="_blank">https://www.icourse163.org/about/contactus.htm#/contactus?type=2</a><br /></td></tr><tr style="border: 1px solid rgb(167, 167, 166);"><td style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 157px;"><span style="font-size: 16px;">网易相册/网易博客/LOFTER<br /></span></td><td style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 616px;"><div><span style="font-size: 16px;">1、网易相册或网易博客问题：请点击</span><a href="https://www.lofter.com/front/customer-service#/sub-categories/252" style="font-size: 16px;" target="_blank">https://www.lofter.com/front/customer-service#/sub-categories/252</a><span style="font-size: 16px;">，根据您实际问题选择对应类目后提交反馈。</span></div><div><span style="font-size: 16px;">2、网易LOFTER问题：</span></div><div><span style="font-size: 16px;">①LOFTER新手教程与社区规范客服电话及邮箱：0571-89852053 、service@lofter.com</span></div><div><span style="font-size: 16px;">②请进入</span><a href="https://www.lofter.com/front/customer-service#/" style="font-size: 16px;" target="_blank">https://www.lofter.com/front/customer-service#/</a><span style="font-size: 16px;">，根据实际问题选择对应类目后提交反馈。</span></div></td></tr><tr style="border: 1px solid rgb(167, 167, 166);"><td style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 157px;"><span style="font-size: 16px;">网易支付<br /></span></td><td class="" style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 616px;"><div><span style="font-size: 16px; color: inherit;">1、网易支付热线电话：400-0881188，服务时间（9:00-22:00）<br /></span></div><div><span style="font-size: 16px;">2、在线咨询：登录网易支付官网</span><a href="https://epay.163.com/" style="font-size: 16px;" target="_blank">https://epay.163.com/</a><span style="font-size: 16px;">，点击页面底部按钮“点击此处进入在线客服”<br /></span></div></td></tr><tr style="border: 1px solid rgb(167, 167, 166);"><td style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 157px;"><span style="font-size: 16px;">网易云音乐<br /></span></td><td class="" style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 616px;"><span style="font-size: 16px;">网易云音乐客服联系方式：打开网易云音乐APP，点击左上角三横杠图标，选择"我的客服"，点击底部“联系客服”，根据页面提示操作即可。<br /></span></td></tr><tr style="border: 1px solid rgb(167, 167, 166);"><td style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 157px;"><span style="font-size: 16px;">网易严选<br /></span></td><td style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 616px;"><div><span style="font-size: 16px;">网易严选问题，客服联系方式如下：</span></div><div><span style="font-size: 16px;">网页版：请进入官网</span><a href="https://you.163.com/" style="font-size: 16px;" target="_blank">https://you.163.com/</a><span style="font-size: 16px;">，点击右侧“在线客服”；</span></div><div><span style="font-size: 16px;">手机APP：点击右下角“个人”，在我的服务中选择“客服服务”，点击右上方“召唤人工”。</span></div></td></tr></tbody></table><div style="margin: 0px;"><table class="ntes_editor_table" id="ntes_editor_table_10011" style="border-collapse: collapse; color: inherit; table-layout: auto; font-size: inherit; border: 1px solid rgb(167, 167, 166); overflow: hidden; width: 728px;"><tbody><tr style="border: 1px solid rgb(167, 167, 166);"><td class="" style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 150px;"><span style="font-size: 16px;">网易号<br /></span></td><td class="" style="border-right: 1px solid rgb(167, 167, 166); border-bottom: 1px solid rgb(167, 167, 166); padding: 3px 8px; height: 36px; word-break: break-all; overflow-wrap: break-word; width: 566px;"><span style="font-size: 16px;">网易号问题，请点击</span><a href="https://mp.163.com/customer.html#/details/feedback" style="font-size: 16px;" target="_blank">https://mp.163.com/customer.html#/details/feedback</a><span style="font-size: 16px;">提交意见反馈。<br /></span></td></tr></tbody></table><div style="margin: 0px;"><br /></div></div></div>
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