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常见问题

如何修改邮箱密码

<div yne-bulb-block="paragraph"  ><span style="font-weight: bold;"  >请您参考以下几种方式修改您的邮箱密码：</span></div><div yne-bulb-block="paragraph"  ><br></div><div yne-bulb-block="paragraph"  >1、若安全手机可正常使用，请您点击<a target="_blank"  href="https://reg.163.com/naq/findPassword?mreg=1#/verifyAccount"  ><b><font color="#1921fb"  >此链接</font></b></a>，<span style=""  >输入需要重置密码的网易邮箱账号，验证安全手机后即可修改邮箱密码。</span></div><div yne-bulb-block="paragraph"  ><br></div><div yne-bulb-block="paragraph"  >2、若安全手机已经无法使用或者未绑定安全手机，请您按照以下步骤提交账号修复，修复成功后可更换安全手机、重置邮箱密码。</div><div yne-bulb-block="paragraph"  ><div yne-bulb-block="paragraph"  >一、点击<a target="_blank"  href="https://id.163.com/mail/index.html#/email"  ><font color="#1921fb"  ><b>此链接</b></font></a>进入网易账号中心，点击“重置密码”</div><div yne-bulb-block="paragraph"  ><img src="http://nos.netease.com/help/52a99ea71b2826de116776348e12a1c7.jpg"  ></div><div yne-bulb-block="paragraph"  ><div yne-bulb-block="paragraph"  ><span style="font-weight: bold;"  >二、输入需重置密码的邮</span><b>箱账号</b><span style="font-weight: bold;"  >，然后点击</span><b>“账号修</b><span style="font-weight: bold;"  >复申请“</span><span style="font-weight: bold;"  >或页面直接跳转</span></div><div><div yne-bulb-block="paragraph"  ><img src="http://nos.netease.com/help/8e4155485d4b21e273b8533764fee786.jpg"  ></div><div yne-bulb-block="paragraph"  ><img src="http://nos.netease.com/help/cd5c3d58eeafa8d1e75cfa6da6523f9f.jpg"  ></div><div yne-bulb-block="paragraph"  ><div yne-bulb-block="paragraph"  ><br></div><div yne-bulb-block="paragraph"  ><span style="font-weight: bold;"  >三、选择校验方式</span></div><div yne-bulb-block="paragraph"  ><img src="http://nos.netease.com/help/f5e9a73e54d27853cb27de465738e82e.jpg"  ></div><div yne-bulb-block="paragraph"  ><br></div><div yne-bulb-block="paragraph"  ><div yne-bulb-block="paragraph"  ><span style="font-weight: bold;"  >四、如您选择“通过实名+邮件使用信息”进行修复，您需自助填写真实、完整的信息，证明您</span><span style="font-weight: bold;"  >是</span><b>账号的</b><span style="font-weight: bold;"  >注册人。</span><span style="font-weight: bold;"  >（手机号码实名（运营商实名）需与您填写的姓名、证件号码一致）</span></div><div yne-bulb-block="paragraph"  ><span style="font-weight: bold;"  ><br></span></div><div yne-bulb-block="paragraph"  ><img src="http://nos.netease.com/help/2f22a1bc280e0e90b629104597dd81c3.jpg"  ></div><div yne-bulb-block="paragraph"  ><div yne-bulb-block="paragraph"  ><br></div><div yne-bulb-block="paragraph"  >①曾经使用的密码、常登录城市<span style="font-weight: bold;"  >最多可以填写三个</span>，多多填写可以提高您的修复成功率</div><div yne-bulb-block="paragraph"  ><span style="font-weight: bold;"  >②</span>如您不记得注册时间、注册地点，建议您回忆邮箱<span style="font-weight: bold;"  >注册用途或注册时期</span>，根据注册用途及注册时期回忆大概信息，若您邮箱是可以登录的，您可以查看一下<span style="font-weight: bold;"  >邮箱中最早的一封邮件时间</span></div><div yne-bulb-block="paragraph"  ><span style="font-weight: bold;"  ><br></span></div><div yne-bulb-block="paragraph"  ><img src="http://nos.netease.com/help/92c853cfa10387ca18edf40b40140afd.jpg"  ></div><div yne-bulb-block="paragraph"  ><span style="font-weight: bold;"  ><br></span></div><div yne-bulb-block="paragraph"  ><div yne-bulb-block="paragraph"  ><span style="font-weight: bold;"  >③</span>若您不记得曾绑定的手机号码，请您填写您觉得<span style="font-weight: bold;"  >有可能的或者填写您目前在使用的手机号码</span>（匹配不上不会降低修复成功率）</div><div yne-bulb-block="paragraph"  >④联系人邮箱地址<span style="font-weight: bold;"  >最多也可填写三个</span>，系统有相关提示，请您根据系统提示回忆完整的邮箱账号，进行填写</div><div yne-bulb-block="paragraph"  ><br></div><div yne-bulb-block="paragraph"  ><img src="http://nos.netease.com/help/cb0d7c728e0eb8d819d122abee8af62b.jpg"  ></div><div yne-bulb-block="paragraph"  ><br></div><div yne-bulb-block="paragraph"  ><div yne-bulb-block="paragraph"  ><span style="font-weight: bold;"  ><br></span></div><div yne-bulb-block="paragraph"  ><span style="font-weight: 700;"  >五、提交修复申请，进行系统匹配验证，等待修复结果即可</span></div><div yne-bulb-block="paragraph"  ><span style="font-weight: 700;"  ><br></span></div><div yne-bulb-block="paragraph"  >========</div><div yne-bulb-block="paragraph"  ><div yne-bulb-block="paragraph"  ><b>温馨提示：</b></div><div yne-bulb-block="paragraph"  >①如您修复成功，系统会将修复结果以<span style="font-weight: bold;"  >短信形式</span>发送至您的联系手机，请您及时修改资料，若超过<span style="font-weight: bold;"  >24小时</span>未重置，重置链接将失效。</div><div yne-bulb-block="paragraph"  >②若修复失败，建议您回忆更多资料重新提交修复申请。</div></div></div></div></div></div></div></div></div></div>

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